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VPN Tracker 365: Full Support Availability during the Coronavirus Crisis

By Company, News, VPN Tracker

With countries all over the world requiring people to stay at home, the VPN Tracker 365 Team is committed to helping all customers successfully move to remote work.

You can rest assured that we continue to offer full support to our customers and have taken key steps to increase our support capacity during this difficult time.

Support Information

  • Our support team continues to be available for you during this time
  • We’ve updated all FAQs to cover your most common issues
  • The more information you include in your support request, the better. Please include a Technical Support Report (TSR) from inside the VPN Tracker app
  • Support is only available for VPN Tracker 365 customers; Users of earlier VPN Tracker versions will need to purchase a VPN Tracker 365 plan
  • Priority is given to VPN Tracker 365 VIP customers

Upcoming updates

We’re continuing to work on improving VPN Tracker 365 and will be shipping an update in the next few weeks with improved logs and troubleshooting tips for common connection issues we’ve seen over the last few weeks.

Getting Started with Work from Home

We’ve written some posts to highlight VPN Tracker 365 features that help improve work from home productivity:

How to Move Your Team to a Remote Work Setup

How to Work from Home Productively

Working from Home with VPN – Your FAQs answered

Stay safe & stay home!

Your VPN Tracker 365 Team

How to Move Your Team to a Remote Work Setup #stayathome

By Company, News, VPN Tracker

As a result of the ongoing COVID-19 crisis, thousands of offices around the world are following government guidelines and moving their staff to work from home.

This is a big change for everyone involved. Here are some of our best tips on how to quickly move your entire team to a remote work setup and keep everyone working productively from home.

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Working from Home with VPN – Your FAQs answered

By Company, News, VPN Tracker

The current COVID 19 crisis has more and more professionals working from home with VPN. For many of you working remotely and using VPN for the first time, it may take a few days to adjust to this new workflow.

To help you get started and work more productively, here are our solutions for a few common working from home FAQs…

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Working from Home? The best VPN for Mac

By Company, News, VPN Tracker

How-to Guide: Connect your Mac to your office network via VPN

Whilst working in the office, secure access to important data is taken for granted. However, with more and more of us now working from home, the need to externally access the office network is greater than ever before. When it comes to accessing sensitive company data from outside of the office, it’s important to know you are going about it the right way. 

Using VPN Tracker to connect Mac to office network
Using a VPN to connect your Mac to your office network helps keep your company data safe.
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Helpful Tips for Remote Work

By Company, News, VPN Tracker

Here are 5 of our tried & tested, essential tips for remote work…

The term “home office” is one which almost all of us are familiar with today. Remote work is becoming an essential part of the way modern businesses operate and many large companies now consist entirely of remote teams spread out across the world. However, for many people trying remote work for the first time, it can be difficult to adjust.

Here are five easy to implement tips which we find super useful whenever we are working from home… 

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