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News

Discover VPN Tracker 365 TeamCloud: Modern VPN Solution for Consultants

By Company, News, VPN Tracker
Urgently need to access an important client VPN connection but…

  • You don’t have the latest connection file?
  • You’ve misplaced your user credentials?
  • Your colleague has changed the Pre-Shared Key and can’t be reached?

Sound familiar? As an IT consultant or solution provider, every minute wasted chasing up the latest connection details or searching for login credentials is valuable time you could be spending working with clients and delivering your services effectively.

Here’s where VPN Tracker 365 comes in…

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VPN Tracker 365 21.4 is now available – all you need to know

By Company, News, VPN Tracker

VPN Tracker 365 version 21.4* is now available for all customers to download! As well as introducing a fresh new my.vpntracker UI, this update also brings some key changes to the app for both team- and individual users.

NEW: vpn tracker 365 version 21.4

Get up to date on everything that’s new in the latest version in this detailed update guide…

*Version 21.4 also including any subsequent minor updates to follow the main release.

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Introducing the new my.vpntracker – fully optimized for teams

By Company, News, VPN Tracker
Over the past few months, exciting changes have been happening behind the scenes at VPNTHQ – today we’re thrilled to be introducing the all new my.vpntracker!

This brand new UI streamlines the existing Team Management tools and workflows you may already be familiar with, and also introduces some new features that pave the way for some major changes we have coming up further along the pipeline.

In this guide, we’re taking you on a tour of everything that’s changed on my.vpntracker and how to take advantage of the latest team features.

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NEW: VPN Tracker Installer Package – Rollout VPN Tracker 365 for Your Whole Team

By Company, News, VPN Tracker

With so many businesses currently operating on a remote scale, IT admins have their work cut out for them. As our business has also been affected by the change to remote working over the last year, we wanted to make it easier for admins to manage groups of remote users and get them set up with a secure and functioning VPN connection.

In this guide, we show you how to use the brand new Enterprise Installer Package to easily get your whole team set up with VPN Tracker 365 in just a few simple steps.

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The new VPN Tracker 365 is here – VPN for macOS Big Sur

By Company, News, VPN Tracker

Today we’re releasing VPN Tracker 365 version 21, better known as ‘the Big Sur release’.

Quick Breakdown

  • VPN Tracker 365 for macOS Big Sur is now available!
  • VPN Tracker 365 version 21 offers full support for macOS 11 and upcoming Apple Silicon Macs, as well as some key behind the scenes changes.
  • Download the latest version here

It’s been a busy few months re-building VPN Tracker to get things ready for today, so we wanted to share some of the behind the scenes with you. Let’s dive in…

VPN Tracker 365 version 21 - with support for Big Sur Read More

VPN Tracker 19.6.6: Connection Improvements for Remote Work

By News, VPN Tracker

With so many of us now working from home, we’ve been getting a lot of input from our customers and have focused on improvements for remote work situations in VPN Tracker 19.6.6.

We’ve focused on three core areas: Remote DNS, Connection Checker and general connection improvements.

Remote DNS and Split DNS Improvements

To briefly recap: when using Remote DNS, you can ask your company’s DNS servers to resolve addresses for you. This is required if you have internal pages that are only known to your internal DNS servers, e.g. “internal.corp.example.com”

Instead of sending all requests to your company DNS server, you can also only send requests for certain domains – this is usually referred to as “Split DNS”.In VPN Tracker 365 19.6.6, we have added split DNS support for lower-level tools and libraries: anything that relies on etc/resolv.conf will now get the correct split DNS settings you have configured in VPN Tracker.

We’ve also fixed a few issues, one of which is worth mentioning in particular: when using split DNS with a host-to-everywhere connection, in some circumstances all DNS queries would also be sent through the tunnel; This has now been corrected. So if your internal domains can no longer be found with the new update, check your DNS settings and make sure all the necessary search domains have been added.

Remote DNS settings in VPN Tracker 365

Connection Checker Improvements

Another big area of focus for this release is Connection Checker. If you’re working from home, it’s important to figure out the best settings for your home internet connection.

Connection Checker can tell you which VPN protocols your router and ISP support and will give you advice on what settings you may need to change to get things working.

Thanks to customer feedback, we’ve been able to improve the in-app suggestions and hints and have also fixed a few bugs.

Connection Checker in VPN Tracker 365
Connection Checker detects which VPN standards your home internet connection supports

Connection Improvements

As always, we’ve also made a number of improvements to the VPN Tracker engine, for more reliable VPN connections.

Check the full release notes for all the nitty gritty details, here are a few highlights:

  • A rare issue with Remote Connection Wipe has been fixed that could prevent some Team members from starting a connection
  • OpenVPN connections now support more compression configuration options that can be sent by the server
  • Several fixes that could occasionally prevent IPsec VPN connections from coming up right away
  • Improved error flow when updating your company login password for L2TP, OpenVPN and SonicWALL SSL connections

How to Update

Go to VPN Tracker 365 → Check for Updates… to get the update right away. You can manage your update settings under VPN Tracker 365 → Preferences:

Checking for updates in VPN Tracker 365

Test Nightly or Beta Releases

If you’re the VPN admin for your company, a reseller or just like getting the cutting edge, you can also enable Nightly or Beta updates under VPN Tracker 365 → Preferences.

You’ll be able to get early access to new features and will be able to test any upcoming changes with your connections before they are rolled out to all users.

Can I go back to an earlier version?

If you ever run into any issues with a beta or regular update and want to try an earlier release, here’s what to do:

New to VPN Tracker? Learn more on our website, or contact us directly for a quote or if you have any questions.

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