Urgently need to access an important client VPN connection but…
You don’t have the latest connection file?
You’ve misplaced your user credentials?
Your colleague has changed the Pre-Shared Key and can’t be reached?
Sound familiar? As an IT consultant or solution provider, every minute wasted chasing up the latest connection details or searching for login credentials is valuable time you could be spending working with clients and delivering your services effectively.
Have you explored the exciting new TeamCloud features in VPN Tracker 365 yet? In the latest update, we’ve added support for TeamCloud Groups. Find out all you need to know and how to get started in our roundup post…
VPN Tracker 365 version 21.4* is now available for all customers to download! As well as introducing a fresh new my.vpntracker UI, this update also brings some key changes to the app for both team- and individual users.
Get up to date on everything that’s new in the latest version in this detailed update guide…
*Version 21.4 also including any subsequent minor updates to follow the main release.
Over the past few months, exciting changes have been happening behind the scenes at VPNTHQ – today we’re thrilled to be introducing the all new my.vpntracker!
This brand new UI streamlines the existing Team Management tools and workflows you may already be familiar with, and also introduces some new features that pave the way for some major changes we have coming up further along the pipeline.
In this guide, we’re taking you on a tour of everything that’s changed on my.vpntracker and how to take advantage of the latest team features.
With so many businesses currently operating on a remote scale, IT admins have their work cut out for them. As our business has also been affected by the change to remote working over the last year, we wanted to make it easier for admins to manage groups of remote users and get them set up with a secure and functioning VPN connection.
In this guide, we show you how to use the brand new Enterprise Installer Package to easily get your whole team set up with VPN Tracker 365 in just a few simple steps.
With so many of us now working from home, we’ve been getting a lot of input from our customers and have focused on improvements for remote work situations in VPN Tracker 19.6.6.
We’ve focused on three core areas: Remote DNS, Connection Checker and general connection improvements.
Remote DNS and Split DNS Improvements
To briefly recap: when using Remote DNS, you can ask your company’s DNS servers to resolve addresses for you. This is required if you have internal pages that are only known to your internal DNS servers, e.g. “internal.corp.example.com”
Instead of sending all requests to your company DNS server, you can also only send requests for certain domains – this is usually referred to as “Split DNS”.In VPN Tracker 365 19.6.6, we have added split DNS support for lower-level tools and libraries: anything that relies on etc/resolv.conf will now get the correct split DNS settings you have configured in VPN Tracker.
We’ve also fixed a few issues, one of which is worth mentioning in particular: when using split DNS with a host-to-everywhere connection, in some circumstances all DNS queries would also be sent through the tunnel; This has now been corrected. So if your internal domains can no longer be found with the new update, check your DNS settings and make sure all the necessary search domains have been added.
Connection Checker Improvements
Another big area of focus for this release is Connection Checker. If you’re working from home, it’s important to figure out the best settings for your home internet connection.
Connection Checker can tell you which VPN protocols your router and ISP support and will give you advice on what settings you may need to change to get things working.
Thanks to customer feedback, we’ve been able to improve the in-app suggestions and hints and have also fixed a few bugs.
As always, we’ve also made a number of improvements to the VPN Tracker engine, for more reliable VPN connections.