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VPN Tracker 365: Full Support Availability during the Coronavirus Crisis

By | Company, News, VPN Tracker | No Comments

With countries all over the world requiring people to stay at home, the VPN Tracker 365 Team is committed to helping all customers successfully move to remote work.

To help prevent the spread of the virus, our teams are also working from home, but rest assured that we continue to offer full support to our customers and have taken steps to increase our support capacity.

Support Information

  • Our support team continues to be available for you during this time
  • We’ve updated all FAQs to cover your most common issues
  • The more information you include in your support request, the better. Please include a Technical Support Report (TSR) from inside the VPN Tracker app
  • Support is only available for VPN Tracker 365 customers; Users of earlier VPN Tracker versions will need to purchase a VPN Tracker 365 plan
  • Priority is given to VPN Tracker 365 VIP customers

Upcoming updates

We’re continuing to work on improving VPN Tracker 365 and will be shipping an update in the next few weeks with improved logs and troubleshooting tips for common connection issues we’ve seen over the last few weeks.

Getting Started with Work from Home

We’ve written some posts to highlight VPN Tracker 365 features that help improve work from home productivity:

How to Move Your Team to a Remote Work Setup

How to Work from Home Productively

Working from Home with VPN – Your FAQs answered

Stay safe & stay home!

Your VPN Tracker 365 Team

Working from Home? The best VPN for Mac

By | Company, News, VPN Tracker | No Comments

How-to Guide: Connect your Mac to your office network via VPN

Whilst working in the office, secure access to important data is taken for granted. However, with more and more of us now working from home, the need to externally access the office network is greater than ever before. When it comes to accessing sensitive company data from outside of the office, it’s important to know you are going about it the right way. 

Using VPN Tracker to connect Mac to office network
Using a VPN to connect your Mac to your office network helps keep your company data safe.
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Helpful Tips for Remote Work

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Here are 5 of our tried & tested, essential tips for remote work…

The term “home office” is one which almost all of us are familiar with today. Remote work is becoming an essential part of the way modern businesses operate and many large companies now consist entirely of remote teams spread out across the world. However, for many people trying remote work for the first time, it can be difficult to adjust.

Here are five easy to implement tips which we find super useful whenever we are working from home… 

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How to set up a VPN connection on your Synology Diskstation for your Mac

By | Company, VPN Tracker | No Comments

If you own one of Synology’s NAS systems, you can also set it up to act as a VPN server, offering a convenient way to securely access the files stored on your Synology, as well as other devices on your network.

Download VPN Tracker to connect to your Synology VPN from your Mac

This is a really useful alternative if your router doesn’t offer VPN-capabilities as your Synology is usually always running.

VPN Tracker 365 offers a really simple way to set up your Synology as a VPN server and connect to it from your Mac.

Download VPN Tracker 365 free to get started

How to Configure your Synology NAS as a VPN server for your Mac

To get started, download the latest version of VPN Tracker 365 – it’s free to try out.

Then create a new VPN connection to your Synology:

  • File → New → Company Connection
  • Choose Synology → OpenVPN from the list of devices
  • Create the connection, then select the Configuration Guide

The VPN Tracker 365 Configuration Guide has detailed step-by-step instructions on how to set up the VPN server on your Synology. The gist of it is:

  • Install the VPN server package
  • Enable the OpenVPN service from the VPN Server app
  • Be sure to give clients access to the server’s LAN
  • Export the configuration

Once you have created and exported the configuration from your Synology, you can simply drop it into VPN Tracker 365.

Once that’s done you need to

  • Set up DynDNS for your router or Synology so they can always be accessed from the internet and enter that as the gateway address in VPN Tracker
  • Configure port forwarding (UDP port 1194) from your router to your Synology

The VPN Tracker 365 Synology Configuration Guide goes into more detail, so we recommend following that closely.

Try out your Synology VPN connection for macOS

Once you’ve got everything set up, you’ll need to get off your WiFi network to test it out (you can’t “VPN in” if you’re already “in”). One quick way is to use your iPhone’s Personal Hotspot feature, or treat yourself to a coffee and hop on your local coffee shop’s free wifi.

Once your VPN is connected, try accessing your Synology or any other devices on your network. Note that they won’t show up automatically in the Finder’s sidebar, so you’ll need to use the “Go → Connect to Server” feature in the Finder.

Download VPN Tracker 365 free to get started

Happy connecting!

iPhone XR Charging Secrets – Battery Lasts Longer yet Charges Faster?!

By | Company, tizi | No Comments

Following the recent release of the brand new iPhone XR and XS models, we wanted to check out what’s new and how they perform in comparison to each other. One of the most interesting facts you’ll notice is, when comparing the technical data of the new iPhone XR with that of the iPhone XS and XS Max, the iPhone XR battery actually lasts 2-3 hours longer (with up to 15 hours of internet use.)

All of this is interesting, but what we really wanted to know is how the new iPhones compare in terms of charging speed… According to Apple, all new iPhones support “Fast Charging” (albeit only when using a Lightning to USB-C cable in combination with a charging device which also supports Fast Charging.)

Our tizi Power chargers with USB-C all support Fast Charging for iPhones.

For this reason we couldn’t wait to get started with our test: How fast can the new iPhone XR be charged?

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Facebook’s Onavo Protect “VPN” app was pulled – now what?

By | Company, VPN Tracker | No Comments
As you’ve probably heard, Apple has pulled Facebook’s Onavo Protect “VPN” app over privacy concerns. While Onavo Protect claimed to be a VPN, it was owned by Facebook and was capable of incredibly invasive data collection: as it set itself up to redirect all internet activity through Facebook’s servers, it could potentially monitor all internet activity, including which apps were used, white sites were visited and basically anything else you did over the Onavo connection:

A VPN needs to be trustworthy

One of our core principles with VPN Tracker World Connect is that all your data stays private and is never logged. That means that our servers do not store or log any information, making VPN Tracker World Connect the right choice for privacy-conscious customers. If you were using Onavo and have privacy concerns, remove the Onavo app from your phone and install World Connect from the App Store. We’ve been building VPN apps that adhere to strict German privacy laws since 2002 – this is the VPN app you can trust. Even businesses can rely on VPN Tracker World Connect to keep employees safe while out they use Hotel or Airport wifi connections on business trips. Check out VPN Tracker World Connect today – trust us, you’ll never want to surf without it: Get VPN Tracker World Connect for iPhone & iPad Get VPN Tracker World Connect for Mac