Several SongGenie customers have let us know about incorrect genres showing up in iTunes after using our software. Instead of the usual “Rock”, “Pop” or “Reggae”, several different numbers are shown in the genre field. The problem first appeared in iTunes 9.2 and seemingly hasn’t been improved in the latest iTunes 9.2.1 update. The good news (for us at least) is that this change has nothing to do with SongGenie, the bad news is: the problem can only be solved by our friends in Cupertino.
SongGenie uses the ID3 tag standard to write all information to a song. The way iTunes reads this information is unfortunately out of our control. We have filed a bug report with Apple and the issue is being openly discussed on Apple’s own discussion forums. We hope a solution is found soon.
For those users who’d like to know a little more about genres and their associated numbers can look this up on this website.
If you have any questions regarding this change, simply email email@example.com and we’ll get back to you soon.