Thin, light and dented – our 12″ Retina MacBook unboxing

By May 11, 2015 tizi No Comments

Our brand new 12″ MacBook just arrived and it’s thin, light and… dented? Right out of the box we noticed two large dents on the bottom case!

We make tizi accessories & gadgets for iPhone, iPad and Mac (including chargers and flip-cables), so we asked our tizi packaging and product engineering team to investigate with their years of experience in product-packaging design.

Our tizi engineers discovered that the European power supply must have been jostled during transport, causing the rear edge of the power adapter and the front end of the plug to push up into the underside of the MacBook.
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This won’t be an issue in the US, where the power adapter has prongs that fold up into the power brick – which is probably why the engineers in Cupertino didn’t catch it.

When you line up the power supply with the dents, you can see they line up perfectly. The little instruction booklet included with the MacBook also has marking on it, confirming the theory:

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We’ve contacted Apple about the issue and they’ll replace our Macbook — so if you’ve ordered a new 12″ MacBook in Europe, be sure to check the underside of your new machine for dents once you get it!


equinux make apps and the tizi line gadgets for iPhone, iPad and Mac. Check out the new tizi line of products — now available in the US from Amazon.com:

· tizi flip: The awesome, flippable lightning charging cable for your iPhone & iPad
· tizi Schlingel: The handy lightning charging cable that clips to your bag or keychain
· tizi Turbolader 3x Mega: The V12 turbo for your gadgets: charge 3 devices in your car

If you have Apple Watch, check out our free tizi Calc design calculator!