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Team equinux

VPN client for macOS Big Sur

By | Company, VPN Tracker | No Comments

macOS Big Sur brings some major changes to the Mac – both design-wise as well as under the hood.

This means that VPN clients such as Shimo, WatchGuard IPSec Mobile VPN Client for Mac, Pulse Secure, NCP and others are not supported by the new macOS release.

So if macOS Big Sur breaks your VPN client and it has stopped working, check out VPN Tracker 365. It works with most major VPN standards and supports over 300+ different VPN devices out of the box, with detailed setup guides.

Download VPN Tracker 365 for free and get your VPN connection up and running with macOS Big Sur.

The new VPN Tracker 365 is here – VPN for macOS Big Sur

By | Company, News, VPN Tracker | No Comments

Today we’re releasing VPN Tracker 365 version 21, better known as ‘the Big Sur release’.

Quick Breakdown

  • VPN Tracker 365 for macOS Big Sur is now available!
  • VPN Tracker 365 version 21 offers full support for macOS 11 and upcoming Apple Silicon Macs, as well as some key behind the scenes changes.
  • Download the latest version here

It’s been a busy few months re-building VPN Tracker to get things ready for today, so we wanted to share some of the behind the scenes with you. Let’s dive in…

VPN Tracker 365 version 21 - with support for Big Sur Read More

VPN Tracker 19.6.6: Connection Improvements for Remote Work

By | News, VPN Tracker | No Comments

With so many of us now working from home, we’ve been getting a lot of input from our customers and have focused on improvements for remote work situations in VPN Tracker 19.6.6.

We’ve focused on three core areas: Remote DNS, Connection Checker and general connection improvements.

Remote DNS and Split DNS Improvements

To briefly recap: when using Remote DNS, you can ask your company’s DNS servers to resolve addresses for you. This is required if you have internal pages that are only known to your internal DNS servers, e.g. “internal.corp.example.com”

Instead of sending all requests to your company DNS server, you can also only send requests for certain domains – this is usually referred to as “Split DNS”.In VPN Tracker 365 19.6.6, we have added split DNS support for lower-level tools and libraries: anything that relies on etc/resolv.conf will now get the correct split DNS settings you have configured in VPN Tracker.

We’ve also fixed a few issues, one of which is worth mentioning in particular: when using split DNS with a host-to-everywhere connection, in some circumstances all DNS queries would also be sent through the tunnel; This has now been corrected. So if your internal domains can no longer be found with the new update, check your DNS settings and make sure all the necessary search domains have been added.

Remote DNS settings in VPN Tracker 365

Connection Checker Improvements

Another big area of focus for this release is Connection Checker. If you’re working from home, it’s important to figure out the best settings for your home internet connection.

Connection Checker can tell you which VPN protocols your router and ISP support and will give you advice on what settings you may need to change to get things working.

Thanks to customer feedback, we’ve been able to improve the in-app suggestions and hints and have also fixed a few bugs.

Connection Checker in VPN Tracker 365
Connection Checker detects which VPN standards your home internet connection supports

Connection Improvements

As always, we’ve also made a number of improvements to the VPN Tracker engine, for more reliable VPN connections.

Check the full release notes for all the nitty gritty details, here are a few highlights:

  • A rare issue with Remote Connection Wipe has been fixed that could prevent some Team members from starting a connection
  • OpenVPN connections now support more compression configuration options that can be sent by the server
  • Several fixes that could occasionally prevent IPsec VPN connections from coming up right away
  • Improved error flow when updating your company login password for L2TP, OpenVPN and SonicWALL SSL connections

How to Update

Go to VPN Tracker 365 → Check for Updates… to get the update right away. You can manage your update settings under VPN Tracker 365 → Preferences:

Checking for updates in VPN Tracker 365

Test Nightly or Beta Releases

If you’re the VPN admin for your company, a reseller or just like getting the cutting edge, you can also enable Nightly or Beta updates under VPN Tracker 365 → Preferences.

You’ll be able to get early access to new features and will be able to test any upcoming changes with your connections before they are rolled out to all users.

Can I go back to an earlier version?

If you ever run into any issues with a beta or regular update and want to try an earlier release, here’s what to do:

New to VPN Tracker? Learn more on our website, or contact us directly for a quote or if you have any questions.

Protect your data with VPN Tracker 365 – the #1 VPN client for OS X and macOS:

Download VPN Tracker for free
Buy VPN Tracker
 

Start now! Requires Mac OS X 10.9 or later

VPN Tracker 365: Full Support Availability during the Coronavirus Crisis

By | Company, News, VPN Tracker | No Comments

With countries all over the world requiring people to stay at home, the VPN Tracker 365 Team is committed to helping all customers successfully move to remote work.

You can rest assured that we continue to offer full support to our customers and have taken key steps to increase our support capacity during this difficult time.

Support Information

  • Our support team continues to be available for you during this time
  • We’ve updated all FAQs to cover your most common issues
  • The more information you include in your support request, the better. Please include a Technical Support Report (TSR) from inside the VPN Tracker app
  • Support is only available for VPN Tracker 365 customers; Users of earlier VPN Tracker versions will need to purchase a VPN Tracker 365 plan
  • Priority is given to VPN Tracker 365 VIP customers

Upcoming updates

We’re continuing to work on improving VPN Tracker 365 and will be shipping an update in the next few weeks with improved logs and troubleshooting tips for common connection issues we’ve seen over the last few weeks.

Getting Started with Work from Home

We’ve written some posts to highlight VPN Tracker 365 features that help improve work from home productivity:

How to Move Your Team to a Remote Work Setup

How to Work from Home Productively

Working from Home with VPN – Your FAQs answered

Stay safe & stay home!

Your VPN Tracker 365 Team

How to set up a VPN connection on your Synology Diskstation for your Mac

By | Company, VPN Tracker | No Comments

If you own one of Synology’s NAS systems, you can also set it up to act as a VPN server, offering a convenient way to securely access the files stored on your Synology, as well as other devices on your network.

Download VPN Tracker to connect to your Synology VPN from your Mac

This is a really useful alternative if your router doesn’t offer VPN-capabilities as your Synology is usually always running.

VPN Tracker 365 offers a really simple way to set up your Synology as a VPN server and connect to it from your Mac.

Download VPN Tracker 365 free to get started

How to Configure your Synology NAS as a VPN server for your Mac

To get started, download the latest version of VPN Tracker 365 – it’s free to try out.

Then create a new VPN connection to your Synology:

  • File → New → Company Connection
  • Choose Synology → OpenVPN from the list of devices
  • Create the connection, then select the Configuration Guide

The VPN Tracker 365 Configuration Guide has detailed step-by-step instructions on how to set up the VPN server on your Synology. The gist of it is:

  • Install the VPN server package
  • Enable the OpenVPN service from the VPN Server app
  • Be sure to give clients access to the server’s LAN
  • Export the configuration

Once you have created and exported the configuration from your Synology, you can simply drop it into VPN Tracker 365.

Once that’s done you need to

  • Set up DynDNS for your router or Synology so they can always be accessed from the internet and enter that as the gateway address in VPN Tracker
  • Configure port forwarding (UDP port 1194) from your router to your Synology

The VPN Tracker 365 Synology Configuration Guide goes into more detail, so we recommend following that closely.

Try out your Synology VPN connection for macOS

Once you’ve got everything set up, you’ll need to get off your WiFi network to test it out (you can’t “VPN in” if you’re already “in”). One quick way is to use your iPhone’s Personal Hotspot feature, or treat yourself to a coffee and hop on your local coffee shop’s free wifi.

Once your VPN is connected, try accessing your Synology or any other devices on your network. Note that they won’t show up automatically in the Finder’s sidebar, so you’ll need to use the “Go → Connect to Server” feature in the Finder.

Download VPN Tracker 365 free to get started

Happy connecting!

PPTP VPN for macOS Catalina

By | VPN Tracker | No Comments

macOS Catalina makes several changes to the security architecture, which means that most VPN protocols have had to make some changes to the way they integrate with the system.

With the latest VPN Tracker 365 update, we’re pleased to again offer PPTP VPN support under macOS Catalina, meaning you can continue to use your PPTP-based connections with macOS 10.15.

To get started:

Once you’ve created and configured your PPTP VPN connection, you can test it out with our free demo. Once you’re sure it’s working correctly, head over to the VPN Tracker 365 store to purchase your plan.

Happy PPTP-ing!

How to connect to AWS Client VPN from macOS with VPN Tracker 365

By | VPN Tracker | No Comments

AWS customers have long been able to create custom VPN servers using EC2 instances to get secure access to AWS infrastructure and resources.

However AWS recently introduced a streamlined way to easily give VPN access to all of your users called AWS Client VPN.

The AWS Client VPN service:

  • Is fully manageable from the AWS Console
  • Integrates with other AWS services (e.g. your AWS-based Directory service)
  • Scales automatically, so you can deal with large numbers of VPN users without upgrading costly infrastructure
  • Uses the latest encryption standards (OpenVPN with GCM ciphers)

VPN Tracker 365 customers can start using AWS Client VPN with the latest release, available today.

Our detailed Configuration Guide walks you through the steps of setting up AWS Client VPN and importing it into VPN Tracker.

VPN Tracker supports both certificate-based as well as (the more familiar and more easily rolled out) directory-based user authentication.

How to access the internet while connected to AWS Client VPN?

By default, your AWS Client VPN setup will route all traffic through your VPN. This means, unless you configure a route from AWS to the internet, you lose internet access.

Tip: Thanks to VPN Tracker’s Traffic Control capabilities, you can also use AWS VPN without losing access to your local network and the internet, even if your AWS setup doesn’t offer internet access via the routes you’ve configured.

Just go to Advanced > Traffic Control, select “Only traffic for these addresses” and enter your AWS networks to turn this option on.

AWS Client VPN in VPN Tracker 365 is the easiest way way to access your AWS resources. We look forward to your feedback!

Download VPN Tracker 365 for Mac with AWS Client VPN support